ICT Help Desk serves as our point of contact for all operational issues and general queries.
Located in room W2051 of the Marine Institute’s Ridge Road Campus
Telephone: 709-778-0628 Email: servicedesk@mi.mun.ca
Ask ICT Help Desk on Microsoft Teams (8:30am - 4:30pm)
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Last day - students in Marine Engineering Term six (6) to drop courses and receive 25% refund of tuition fees for the summer semester
No refunds will be granted to students in summer semester programs after this date
Fire Rescue
Technical Rescuer Rope Rescue Awareness, Operations and Technician ends
Last date - Students in Fire Rescue can drop courses and receive 25% refund of tuition for winter semester. No refunds will be granted to students in winter semester after this date
Technical Rescuer Confined Space Rescuer Awareness, Operations and Technician begins
End date - Work term - Bridge Watch
End date- Work term two (2) - Marine Environmental Technology (2023 cohort)
End date - Technical session two (2) and three (3) - Naval Architecture
End date - Technical session Two (2) and three (3) - Marine Engineering Systems Design
Information and
Communication Technologies (ICT)
Administration and Finance
Multifactor Authentication (also known as MFA) is an extra layer of protection to help you keep your account secure. Continue reading below to learn more about the Marine Institute’s Multifactor Authentication Program.
Multifactor Authentication (MFA) is a secondary level of authentication designed to determine if it is really you signing into your account. By using your smartphone or a phone number, threat actors are deterred from accessing your account as MFA utilizes what you have or what you know to determine if it is truly you. For further explanation, please view the video below:
Getting started with Multifactor Authentication is simple. Please view the video below or read the guide to enroll yourself into MFA using Microsoft Authenticator. Can’t access the video or need a paper copy? View the PDF here.
That is no problem! You can also set up MFA with your any device capable of receiving texts or a phone call. Please view the video below to get started. Can’t access the video or need a paper copy? View the PDF here.
Please contact us via our special email at: mfa@mi.mun.ca to discuss your options.
Send us an email via our special address: mfa@mi.mun.ca or visit the Help Desk to inquire about MFA-related issues or queries. You can also reach out to us via telephone at: 1(709) 778-0628.
Please note that mfa@mi.mun.ca is linked to our service desk and will create a ticket. For all other inquiries not related to MFA, please reach out via the servicedesk@mi.mun.ca email.
If you or your department would like to receive training on how to use and get the most out of Multifactor Authentication, please complete this form to book a time with a member of our staff: Multifactor Authentication (MFA) Training Form.