This course provides participants with an understanding of the basic principles of conflict resolution, negotiation, and effective communication and interpersonal skills. The skills taught will enable students to diagnose, understand and accept a role in the negotiation and management of conflicts between individuals and groups in an organizational context; to investigate and solve problems and manage conflicts within the workplace.

CR: The former MSTM 6022

This course is designed to give participants an understanding of the strategic planning and policy development needs and functions of an organization. The course will examine current concepts, approaches and, specifically the critical role of managers and leaders in the areas of planning, policy development, problem solving and decision making. Strategic planning and policy development in the business must be led by managers who provide overall vision, coordination, decisions on allocation of resources, communication and ongoing commitment, evaluation and support.

CR: The former MSTM 6023

introduces students to core competencies for the effective management of a technology-based enterprise. Students will explore the essentials of human resource management, performance management, financial operations, marketing and workplace ethics for engineering technology- and maritime- based enterprises.

CR: The former MSTM 6030

This course provides students with a management approach to the fundamental aspects of production and/or service delivery systems of organizations in concert with marketing, human resources, finance, and information systems. Students will review management decision making processes including day-to-day operating decisions such as inventory and quality control to long-term strategic decisions such as capacity and location planning.

CR: The former MSTM 6031

This course provides students with an understanding of managerial practices and tools associated with technological innovation. The course focuses on process and implementation for both incremental and radical innovation and addresses strategic, organizational and managerial issues associated with new, established, small or large organizations.

CR: The former MSTM 6032

The course provides students with an understanding of several key concepts related to quality management including TQM (total quality management); ISO 9000; the role of management; customer focus (internal and external); employee empowerment; and benchmarking. Continual improvement techniques and strategies including SPC (statistical process control); six sigma; Kaizen approach and CEDAC system will be explored. The contributions of various quality pioneers including Deming, Juran and Crosby will be discussed.

CR: The former MSTM 6033

This course will include an overview of project management. It will include presentations, discussions, and case-based analysis around project planning and monitoring; resource planning, budgeting and cost controls; assessing and managing risks; managing team work; effective communications; quality control; and negotiations and contracts.

CR: The former MSTM 6034

This course introduces the importance of information technology in the successful operation of technology organizations. Students will be presented with managerial, informational and technological issues related to the management of IT, and with a framework to better manage them. Students will discuss the strategic applications of information technology.

CR: The former MSTM 6035

This course provides a comprehensive understanding of supply chain management including planning, management and measurement of customer demand, sourcing, operations and manufacturing, inventory, warehousing, transportation, and the effective application of technology to optimize supply chain performance. In addition, this course includes advanced technical operations topics including global sourcing and logistics, forecasting, lean systems, and resource, sales and operations planning.

CR: The former MSTM 6036

This course focuses on enterprise risk management methodologies and their application, including alignment with strategic objectives; risk identification and analysis; risk management tools; risk mitigation; and strategic emergency planning.

CR: The former MSTM 6037

The course covers the organizational, strategic, and operational aspects of manufacturing. Production planning processes, resource allocation issues as well as analysis and operation of inventory systems will be discussed. Students will review design, management and improvement processes and exam available systems used to coordinate these processes, including the MRP (material requirements planning), JIT/Lean (just-in-time), and DBR (Drum-Buffer-Rope), also known as constraint-based planning.

CR: The former MSTM 6038

This course focuses on tools that can be applied within organizational strategies for sustainability and social responsibility. Students will examine case studies and identify opportunities for improvement through the use of environmental auditing, performance reporting, selection of indicators, environmental risk assessment, modeling and environmental accounting. The course will also address global issues such as climate change and carbon trading.

CR: The former MSTM 6039

Intellectual Property (IP), as a strategic corporate asset has become a key factor in modern knowledge-based organizations. This course will consider the Intellectual Property tools necessary to effectively protect IP. Furthermore, this course will discuss the best strategies and approaches for value creation through the use of Intellectual Property Rights.

CR: The former MSTM 6052

Provides students with a basic understanding of legal aspects of technology in business. Students will review important legal effects for those managing new technologies. Fundamental legal concepts such as consideration, validity of contracts, vicarious liability, manufacturer’s liability, incorporations, bankruptcies, among others will be reviewed. Legal concerns of relevant topics such as privacy rights in the digital era and internet law will also be discussed.

introduces students to the methods and tools applied in technology assessment. Technology assessment is of growing importance to technology management and research. In this course, students will review the common technology assessment approaches used for government and non-government uses, including risk assessment decision analysis, impact analysis, cost-benefit analysis, roadmapping and system dynamics.

CR: The former MSTM 6054

Asset integrity is the ability of equipment and facilities to perform their function in a safe and effective manner. The management of asset integrity requires understanding and application of specific management strategies to determine the best allocation of resources to safely and efficiently continue operations. This course will introduce students to the theory and practice of asset integrity management (AIM).

By examining impacted industries, recent events, and academic literature, this course introduces students to how technology enables the Blue Economy. Students will consider the impacts of technology on the Blue Economy as it relates to industry, governments, and the environment.

Registration in special topics courses requires a Course Change Form signed by the Academic Director.

Students choose a research question and supervisor in consultation with the Academic Director and work independently to carry out an in-depth study of a problem or application within the area of technology management.